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IMPRESSING CLIENTS SINCE 1996

Back in 1996 our company was formed with a very simple idea in mind: that each and every business is unique. Too many events management companies seemed to believe that the same formula would work for every business, and we like to work differently.

A BOUTIQUE SERVICE

Here at Bien Venue, our aim is not to continually and aggressively expand our client base, but rather provide the highest possible quality of service to a select number of clients. We pride ourselves on our service, based on the personal touch, which allows our team to get to know your aims so well, they could recite them in their sleep.

WHEN OK IS NOT GOOD ENOUGH

While some events management companies aspire to client satisfaction, we aim to go above and beyond client expectations with each and every project we take on. When a Bien Venue expert is assigned to you, you can be sure they will work together with you every step of the way, from initial ideas to project completion and even afterwards to cost assessment and attendee follow-up. Our portfolio includes training providers, association conference organisers, and the media – to name just a few. And the reason they keep coming back to us? Quite simply, we provide a quality of service that is exceptional.

THE BIEN VENUE FAMILY

Bien Venue wouldn’t be what it is today without its wonderful team of highly motivated experts, dedicated to the Meetings and Events Industry. We recruit individuals whose creative approach shines through, as does their passion and commitment to getting things done, while always placing the client at the centre of everything they do.

We not only choose the best people for the job, but we continually invest in those people, ensuring that our staff are given the development opportunities they need to rise to the top of their profession. Our team is regularly taken on educational trips worldwide, so that they have first-hand knowledge of many of the venues and activities they suggest. We do all of this to give our staff the best experience, knowledge and skills to take the hassle and stress out of event planning, leaving your event safe in our hands. Our team is your team.

MANAGEMENT INFORMATION

Any and all statistics regarding your event are readily and always available, thanks to our detailed management information. Our data also gives complete visibility of collective spend, including the total amount spent on accommodation and meetings. This includes production, AV, food and beverage, syndicate room space and breakdown of delegate spend, as well as a detailed and itemised breakdown of spending by venue, location, cost, and duration of stay. Total savings made by negotiated cancellation and non-arrival can also be included. If it’s information on your event you need, just ask and we’ll provide.

CENTRALISED BILLING

Using our centralised billing system can save hundreds of hours of your own business time and result in real cash flow benefits, allowing for the processing and payment of supplier invoices, and production of monthly or weekly invoices or statements. Whether it’s for events, meetings, team building or corporate entertainment & hospitality, centralised billing can be the ideal way to manage your budgets.

Our team is your team

Duncan

Finance Manager

Sam

Director

Kerry

Client Director

Mark

Operations Manager